FAQs

What is Go-UPC?

Go-UPC provides access to product data for items sold all over the world. We offer a number of tools for accessing that product data, including an API and a Bulk Lookup Service.

What kind of product information do you provide?

Go-UPC provides product images and most standard product fields — name, brand, category, barcode number, description, ingredients, and more.

Go-UPC also provides additional fields and ‘structured metadata’ for most products — like dimensions, net-content, packaging info, etc. The particular fields available can vary a lot by industry, however.

If you have particular data needs or questions, please contact us.

What kinds of barcodes do you support?

Go-UPC can provide product information for the following barcode formats:

  • UPC (Universal Product Code), also known as GTIN-12
  • EAN (International / European Article Number), also known as GTIN-13
  • ISBN (International Standard Book Number)
  • EAN-8, also known as GTIN-8
  • JAN (Japanese Article Number) is a subset of the EAN system used to identify products in Japan.
  • GTIN-14, a 14-digit barcode used on shipping boxes and containers

You can learn more about the various barcode formats we support here.

Should I sign up for the Barcode API or Bulk Lookup?

If you want to integrate product information into your app, website, or other software, then check out our Barcode API.

If you have a list of barcode numbers but need product name, image, description, and/or other product metadata, check out our Bulk Lookup Service.

Where does your product data come from? How do you ensure data accuracy?

We aggregate data from thousands of sources, including retailers, online databases, and API services. Our team regularly reviews product information, both on a product-by-product basis as well as at the data-source (e.g., retailer) level.

Because we work with so many sources, we are able to “cross check” sources and weed out a lot of bad data that way, in addition to explicit flagging of bad data by our team and our users.

How frequently do you update your data?

Our systems are working 24/7 to aggregate and locate new product data, for both new and existing (already known) products.

How do I cancel my subscription?

  • You will need the email address and password that you used to sign up.
  • You can cancel anytime by logging in here, then clicking “Billing Dashboard” where Stripe (our payment processor) will provide you with the option to cancel.

How can I acquire a UPC or EAN for my products?

Go-UPC does not sell barcode numbers, but you can find some resources here that may help.